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Privacy Policy | Flint & Thread

Privacy Policy

Your privacy is important to us

Privacy Policy Overview

1. Introduction

Effective Date: November 14, 2025

Welcome to Flint & Thread (India) Private Limited. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our e-commerce services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us, including:

Personal Information
  • Name and contact details
  • Email address
  • Phone number
  • Shipping & billing address
Financial Information
  • Payment card details
  • Bank account information
  • Transaction history
  • Purchase history
Technical Information
  • IP address
  • Browser type & version
  • Device information
  • Cookies & usage data
Shopping Information
  • Product preferences
  • Wishlist items
  • Shopping cart data
  • Reviews & ratings

3. How We Use Your Information

We use the information we collect or receive to:

Process Orders

Manage and fulfill your orders, process payments, and deliver products.

Customer Support

Respond to your inquiries and provide customer service.

Improve Services

Analyze usage patterns to enhance user experience.

Marketing

Send promotional offers and updates (with your consent).

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

SSL Encryption
Secure Servers
Firewall Protection
Access Controls
Data Encryption
Regular Audits
Important: While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Privacy Rights

Under applicable data protection laws, you have the following rights:

Right to Access

You have the right to request copies of your personal data.

Right to Rectification

You have the right to request correction of inaccurate information.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions.

Right to Restrict Processing

You have the right to request limitation of processing your data.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Types of cookies we use:

Essential Cookies

Required for basic website functionality and security.

Analytics Cookies

Help us understand how visitors interact with our website.

Preference Cookies

Remember your preferences and settings.

Marketing Cookies

Track marketing campaign effectiveness and personalize ads.

7. Third-Party Links & Services

Our website may contain links to third-party websites and services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Disclaimer: We strongly advise you to review the privacy policy of every site you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Effective Date" at the top of this Privacy Policy
  • Sending you an email notification (for significant changes)

Last Updated: November 14, 2025

9. Contact Us

Privacy Grievance Officer

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Name: R.Ravindra
Email: support@flintnthread.in
Phone: 9063424991
Address: Patancheru, Hyderabad, Telangana, India
Response Time: Within 7 business days
All privacy-related grievances will be handled in compliance with applicable data protection laws and regulations.
Acknowledgment

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our services.

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